Support

Get the help you need, right away!

We stand behind our software. And we believe that the best support you can get, is from the actual developers. So when you send a trouble ticket, or ask us a question, you get the right answer, from the horse's mouth, so to speak.

Technical Support / Development Team
support@softwarethatrocks.com

Since we use BugTrac ourselves, we provide two methods to submit a trouble / feature report.

1. You can use the BugTrac Export feature (if you use this product) and send us the three tables it creates via e-mail. We will import the issue into our system and address it as quickly as possible.

2. Send a plain e-mail, specifying your problem / request / question. We'll manually add it to BugTrac in-house.

Either way, we will get back to you within 24 hours with either a resolution, or a time-frame for one. With Software That Rocks, you get the best support possible.

Note: Coming soon, an online submit form you can complete and send via the web-site.